Question 1

Is it really unbreakable?

Accepted Answer

Yes! We've driven cars over it and can't get it to break! It is made entirely of unbreakable materials with exception of the glass bowl. Since glass is the best material for safely handling a direct flame, that could not be compromised. However the design protects the bowl (it survived the run-over-with-car tests), and it is available for replacement or any standard 9mm stem will work.   If somehow your are able to break any other component, we will replace it free of charge. We guarantee that for life!

Question 2

How difficult is it to clean?

Accepted Answer

It cleans very easily. Just pop it open and remove the inner liner and screen, and replace with new ones (2 sets included with purchase). The used liner and screen can be cleaned by soaking in isopropyl alcohol, or they can be thrown away. Additional replacement sets are avaiable on our webstore for a reasonable price. To clean the main chamber, simply swish isopropyl alcohol around for 30 seconds.   For the occasional deep cleaning, Perfect Puff can be fully disassembled with no tools. All surfaces are compatible with isopropyl alcohol, or makeup remover wipes are an effective and natural way to clean any staining or residue.

Question 3

How does the carb work? Does the bowl have to be removed to clear the chamber?

Accepted Answer

There is a thumb-release carb that clears the chamber, so there is no need to remove the bowl. It stays in place even if Perfect Puff is fipped upside-down, but it can be removed easily by hand for cleaning or clearing the bowl.   A big advantage of this setup is the ability to easily meter smoking. Instead of fumbling to remove and hold the bowl to clear the chamber, it can be done instantly and in complete control. 
It's remarkable how much easier and more effective this is, especially with the carb in such a comfortable location. The carb pulls in outside air and flows it back thru the water, unlike cheap thumb-release pieces that pulled in air partway up the chamber.

Question 4

How tall is it? What are the dimensions?

Accepted Answer

It is 9.25" tall, 5.25" long, and 3.25" wide.   It has a solid, comfortable feel in the hand. We avoided an overly large design since it is so efficient in producing smoke.

Question 5

Is it a vaporizor?

Accepted Answer

No, The Perfect Puff is a traditional bubbler that uses a lighter to provide combustion based smoke. In other words, it's a bong.

Question 6

Are custom colors available?

Accepted Answer

Yes, we can powder coat with a custom color for an additional charge. Email us at info@tokeware.com and we'll work with you to find the color you're looking for.

Question 7

How well does it seal?

Accepted Answer

A good seal is everything. All seals are made of 100% silicone and can withstand any temperature or conditions without fail. We have never had a failed seal on any unit ever. The ability to fully disassemble it for cleaning is a major advantage, but it only works when you have great seals.

Question 8

Can it be modified for use with oil or wax?

Accepted Answer

An adapter to convert to a dabbing rig are in the works. It will be compatible with the current Perfect Puff design and will simply replace the glass bowl with a nail. It is expected to be available in 2022.

Question 9

What is the return policy?

Accepted Answer

Returns are accepted for any reason, and we'll pay the return shipping. The quality and performance of The Perfect Puff water pipe can only be fully appreciated once you're able to see and touch it in person. We are happy to let you get your hands on it for no risk whatsover to decide whether you think it is for you.   We are proud to stand behind The Perfect Puff with a Lifetime Guarantee. If anything ever breaks (other than the glass bowl), we will replace it free of charge. If for any reason it leaks or there is any other issue, we will replace it.

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